If an issue occurs with Citrix Workspace app in production, we can disable an affected feature dynamically in Citrix Workspace app even after the feature releases. To do so, we use feature flags and a third-party service called LaunchDarkly.
App Protection is an add-on feature that provides enhanced security when you use Citrix Virtual Apps and Desktops. The feature restricts the ability of clients to be compromised with keylogging and screen-capturing malware. App Protection prevents exfiltration of confidential information such as user credentials and sensitive information that are displayed on the screen. The feature prevents users and attackers from taking screenshots and from using keyloggers to glean and exploit sensitive information.
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For USB redirection, the policies defined in the usb.conf file might not work and the USB devices might not be redirected into session. This issue occurs if you have more than 2000 characters present in the usb.conf file. As a workaround, you can remove the existing comments to the policies to reduce the number of characters in the usb.conf file.
You also notice issues when the system keyboard or pointing device are part of a composite device with other integrated features required for the remote session support. When a complete composite device is forwarded, the system keyboard or mouse becomes inoperable at the endpoint, except within the remote desktop session or application.
To resolve these issues, Citrix recommends that you split the composite device and forward only the child interfaces that use a generic USB channel. This setting ensures that the other child devices are available for use by applications on the client endpoint, including, the Citrix Workspace app that provides optimized HDX experiences, while allowing only the required devices to be forwarded and available to the remote session.
In releases earlier to Version 1912, BCR used a WebkitGTK+ based overlay to render the content. However, on thin clients, there were performance issues. Starting with Version 1912, BCR uses a CEF-based overlay. This functionality enriches the user experience for BCR. It helps offload network usage, page processing, and graphics rendering to the endpoint.
When you attempt to launch a webpage redirection using CEF-based BCR, you might receive an unknown certificate error. The issue occurs on Citrix Workspace app version 2106 and later. As a workaround, run the following command in the terminal to import the self-signed certificate into nssdb:
If Microsoft Teams configures auto gain control and noise suppression options, Citrix-redirected Microsoft Teams honors the values as configured. Otherwise, these options are enabled by default. However, starting from Citrix Workspace app 2104, the echo cancellation option is disabled by default. Starting from Citrix Workspace app 2112, admins can change the default settings to troubleshoot Audio issues (like robotic voice, high CPU causing choppy audio, and so on) by doing the following:
Starting with version 2104 for Citrix Workspace app, the echo cancellation feature is disabled by default. We recommend that you do not use your built-in speakers and microphone for calls. Use headphones instead. This fix aims to address choppy audio issues noticed on thin clients 2ff7e9595c
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